Shipping policy

Shipping Policy

At Amaze Deals, we specialize in shipping mystery boxes, liquidation inventory, overstock merchandise, and reseller products across Canada. This Shipping Policy explains how orders are processed, shipped, delivered, and handled.

By placing an order through our website, you agree to the shipping terms below.

1. Processing Time

Most orders are processed and shipped within 1–2 business days from our Canadian warehouse. (Amaze Deals)

During periods of:

high order volume,
promotions,
inventory restocks,
holidays,
or courier delays,

processing times may extend up to 5 business days. (Amaze)

Orders are not processed on Sundays or statutory holidays.

2. Shipping Locations

We currently ship:

Canada-wide Only

3. Shipping Rates

Shipping rates are calculated at checkout based on:

$23+ tax within Canada
Free shipping on orders over $100 within Canada.

4. Estimated Delivery Times

Estimated transit times after shipment:

Destination	Estimated Delivery
Ontario & Quebec	1–5 business days
Other Canadian Provinces	3–10 business days

Delivery timelines are estimates only and are not guaranteed. Delays may occur due to:

weather,
customs processing,
courier disruptions,
peak seasons,
or events outside our control. (Amz Mystery Boxes)

5. Tracking Information

Once your order ships, a tracking number will be sent to your email address. (Amaze Deals)

Please allow:

24–72 hours
for tracking updates to appear after shipment confirmation. (Amaze)

Customers are responsible for monitoring their tracking information and coordinating with the courier if needed.

6. Mystery Box Shipping Disclaimer

Amaze Deals sells:

mystery boxes,
liquidation merchandise,
customer returns,
shelf pulls,
and overstock inventory.

Because of the nature of liquidation inventory:

packaging may show wear,
manufacturer boxes may be damaged,
products may be open-box,
and contents vary from order to order.

Shipping claims do not apply to:

cosmetic packaging damage,
retail stickers,
opened manufacturer seals,
or liquidation-related imperfections disclosed on product pages.

7. Damaged or Incorrect Orders

If your order arrives:

damaged during transit,
or incorrect,

please contact us within 48 hours of delivery with:

your order number,
photos of the shipping box,
shipping label,
and damaged item(s).

Claims submitted after 48 hours may not qualify for review.

Electronics may include a limited 7-day reporting window for non-working or damaged items.

8. Lost, Stolen, or Delayed Packages

Once a shipment is handed over to the courier, Amaze Deals is not responsible for:

lost packages,
porch theft,
carrier delays,
incorrect delivery by the courier,
or tracking interruptions.

If tracking shows “Delivered,” customers must contact the courier directly regarding missing shipments.

9. Incorrect Addresses

Customers are responsible for entering accurate shipping information during checkout.

Amaze Deals is not responsible for:

delivery failures,
delays,
or lost shipments

caused by incorrect or incomplete addresses provided by the customer.

Returned packages may require additional shipping fees before reshipment.

Address changes cannot be guaranteed once an order has been processed or shipped.

10. Refused or Returned Shipments

If a customer refuses delivery or abandons a shipment:

original shipping fees are non-refundable,
return shipping costs may apply,
and reshipping fees must be paid before another delivery attempt.

Mystery boxes and liquidation products are generally considered final sale items.

11. Contact Information

For shipping-related assistance, please contact:

📧 Email: info@amazedeals.ca
🌐 Website: Amaze Deals Contact Page

Please include:

your full name,
order number,
and tracking number
for faster support.