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Terms & Conditions

for Amaze Deals Mystery Boxes

Effective Date: May 13, 2026

These Terms & Conditions (“Agreement”) apply to all purchases made through Amaze Deals Mystery Boxes (“Amaze Deals”, “Company”, “we”, “our”, or “Seller”). By placing an order, creating an account, or purchasing any mystery box product, the customer (“Buyer”, “Customer”, or “Purchaser”) agrees to all terms outlined below.

 

1. Nature of Mystery Boxes

Amaze Deals sells mystery boxes containing mixed liquidation inventory, overstock products, shelf pulls, customer returns, open-box items, and excess retail merchandise sourced from third-party suppliers and retailers. (Amaze Deals)

Each mystery box is unique.

Because inventory changes constantly:

  • no two boxes are identical,

  • contents are randomly packed,

  • categories and brands vary,

  • and specific items shown in advertisements, videos, or sample photos are NOT guaranteed to appear in every order.

Buyers acknowledge that the excitement and unpredictability of the “mystery” experience is part of the product itself.

2. Product Condition Disclaimer

Products inside mystery boxes may include:

  • brand new items,

  • overstock merchandise,

  • open-box items,

  • shelf pulls,

  • customer returns,

  • damaged packaging,

  • incomplete items,

  • or previously handled inventory.

Some items may show:

  • cosmetic wear,

  • scratches,

  • missing manuals,

  • damaged boxes,

  • missing accessories,

  • retail stickers,

  • or signs of prior handling.

Amaze Deals does not guarantee:

  • functionality of every item,

  • exact item condition,

  • completeness,

  • resale value,

  • brand inclusion,

  • or profitability.

All merchandise is sold AS-IS without warranties, guarantees, or representations of any kind unless otherwise required by Canadian law.

3. Estimated Retail Values & Profit Claims

Any advertised:

  • retail values,

  • MSRP estimates,

  • resale potential,

  • ROI examples,

  • or “2x–4x profit” statements

are estimates only and are not guaranteed results. (Amaze Deals)

Actual resale value depends on:

  • market demand,

  • item condition,

  • selling platform fees,

  • geographic region,

  • customer effort,

  • and timing.

Amaze Deals makes no guarantee that Buyers will make a profit, recover costs, or successfully resell products.

4. No Guaranteed High-Value Items

Amaze Deals does not guarantee the inclusion of:

  • iPhones,

  • gaming consoles,

  • luxury electronics,

  • premium brands,

  • or any specific high-ticket item

inside any mystery box unless explicitly stated in the product listing.

Marketing images and videos are intended only as examples of potential inventory categories and should not be interpreted as guaranteed contents.

5. All Sales Final

Due to the random and liquidation-based nature of mystery boxes:

ALL SALES ARE FINAL.

We do not offer:

  • refunds,

  • returns,

  • exchanges,

  • cancellations,

  • partial credits,

  • or buyer remorse reimbursements.

Customers understand they are purchasing a randomized product experience.

However, if an order arrives:

  • physically damaged during shipping,

  • incorrect,

  • or substantially different from the purchased product category,

the customer must contact Amaze Deals within 48 hours of delivery with photos and order details for review. (Amaze Deals)

6. Shipping & Delivery

Orders are typically shipped within the estimated timeframe shown on the website; however, delays may occur due to:

  • carrier issues,

  • weather,

  • inventory processing,

  • customs,

  • holidays,

  • or high order volume.

Shipping timelines are estimates only and are not guaranteed delivery dates.

Customers are responsible for:

  • providing accurate shipping addresses,

  • tracking shipments,

  • and ensuring secure delivery locations.

Returned shipments caused by incorrect addresses or failed delivery attempts may incur additional shipping fees.

7. Lost, Stolen, or Delayed Packages

Once an order is transferred to the shipping carrier, Amaze Deals is not responsible for:

  • carrier delays,

  • stolen packages,

  • porch theft,

  • incorrect delivery by courier,

  • or tracking interruptions.

Customers must pursue claims directly with the shipping provider when applicable.

8. Chargebacks & Payment Disputes

By purchasing from Amaze Deals, the customer agrees not to initiate:

  • chargebacks,

  • PayPal disputes,

  • credit card reversals,

  • or banking disputes

based on:

  • dissatisfaction with mystery box contents,

  • missing expected items,

  • perceived value differences,

  • or resale outcomes.

Fraudulent or abusive chargebacks may result in:

  • permanent account bans,

  • collections activity,

  • recovery of legal fees,

  • and reporting to fraud-prevention agencies.

9. Social Media & Promotional Content

Customer reviews, unboxing videos, influencer promotions, and social media posts may feature exceptional or high-value pulls.

These examples do not represent guaranteed outcomes for every order.

Results vary significantly between boxes.

10. Brand & Trademark Disclaimer

Amaze Deals is not affiliated with, endorsed by, or sponsored by:

  • Amazon,

  • Walmart,

  • Target,

  • or any other retailer referenced on the website.

All trademarks, logos, and brand names remain the property of their respective owners.

References to retailers describe the general source of liquidation inventory only. (Amaze Deals)

11. Customer Conduct

Amaze Deals reserves the right to:

  • refuse service,

  • cancel orders,

  • limit purchases,

  • or ban customer accounts

for:

  • abusive behavior,

  • fraudulent claims,

  • excessive refund requests,

  • harassment,

  • chargeback abuse,

  • or misuse of promotional offers.

12. Limitation of Liability

To the fullest extent permitted by law, Amaze Deals shall not be liable for:

  • indirect damages,

  • loss of profits,

  • resale losses,

  • business interruption,

  • disappointment,

  • expectation damages,

  • or consequential damages arising from purchases or use of products sold.

Maximum liability shall never exceed the amount paid for the order in question.

13. Age Requirement

Customers must be at least 18 years old to purchase from Amaze Deals.

Mystery boxes may contain products unsuitable for children. Adult supervision is recommended where applicable.

14. Governing Law

These Terms & Conditions shall be governed under the laws of the Province of Ontario and the applicable federal laws of Canada.

Any disputes arising from transactions with Amaze Deals shall be handled exclusively within Ontario, Canada.

15. Acceptance of Terms

By purchasing, opening, using, reselling, or accepting delivery of any Amaze Deals product, the customer confirms that they:

  • have read these Terms & Conditions,

  • understand the liquidation and mystery-box nature of the products,

  • and fully agree to all policies outlined above.