Track Your Order
Enter your order number and we will show you the carrier, the tracking number, and a live tracking link. No need to dig through your inbox.
Look Up Your Order
Your order number is in your confirmation email and looks like #1234. We also ask for one detail from the order so nobody else can look it up.
Whichever you used at checkout.
Track Directly with the Carrier
Already have a tracking number? Go straight to the carrier. We ship with Canada Post, Canpar and Purolator depending on the size and destination of your parcel.
Package Not Arrived? We'll Sort It Out.
If your tracking shows delivered but nothing arrived, or your parcel has not moved for more than 7 business days, contact us and we will open a carrier investigation on your behalf.
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